Charles Howden

About Me


Recent Career Summary

2006 – Business Consultancy. I am Mananging Director of CPV Consultancy Ltd which is a company that helps businesses increase their sales effectiveness.

In short, we help businesses sell more stuff!

Projects currently underway are from the retail and service sectors, and have been individually designed to deliver results for the commissioning businesses.

Most projects involve a combination of: sales and skills training, strategy formulation and change management, coaching and facilitation, customer value analysis. You can view the full picture at

1994 – 2006 Senior Partner, General Insurance Agency.

Through the twelve year period that I was senior partner of this business, I grew the annual revenue generated by insurance sales from £580k to £4.2 million. My responsibilities included all the critical roles of business management including: marketing and sales, key account handling, budgeting and financial planning, human resources, regulatory control and financial reporting.

Prior to 1994 I managed a number of businesses in the food industry.

Professional Qualifications

2007 PhD (Commenced)
Study into customer perceptions of value in credence services. University of East Anglia.

2006 FCII
Fellow of the Chartered Insurance Institute.
Election to fellowship was in recognition of the achievement of my MBA and my experience in the general insurance industry.

2002 – 2005 MBA
Masters in Business Administration, with Distinction. University of East Anglia.
This qualification allowed me to formalise my business knowledge, as well as enabling me to develop a more strategic understanding of business.

1998 – 2003 ACII
Associate of the Chartered Insurance Institute. (By examination). Through studying for this qualification, I developed my technical understanding of general insurance.

1994 Cert Dip AF
Certified Diploma on Accounts and Finance (By examination).

Other Training

2006 Train the Trainer. From John Seymour Associates
This qualification allows me to provide certificated training in NLP. The course gave me the chance to learn new training skills, at the same time as evidencing and further practicing the ones I already have.

2005 Shelle Rose Charvet. Mastering the Art of Compelling Presentations.

2004 – 2005 Master Practitioner Certificate in NLP. From John Seymour Associates. Twenty one days training in advanced NLP skills and procedures.

2004 Shelle Rose Charvet. Language and Behaviour (LAB) Profiling.
This taught me how to use Roger Bailey’s Language and Behavioural Profiling tool for recruitment selection.

2004 Introduction to Coaching. From John Seymour Associates.

2003 Shelle Rose Charvet; Language and Behaviour (LAB) Profiling.
This introduced me to Roger Bailey’s Language and Behavioural Profiling tool and its use in personality profiling.

2001 – 2002 Practitioner Certificate in NLP. From John Seymour Associates.Twenty one days training in NLP skills and procedures.

I currently work with clients in East Anglia (where I live), London (where I have a base), and the home counties (where I can drive to).


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